Washington Hospital Quality
A service of the Washington State Hospital Association

Astria Regional Medical Center

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
67%
Goal: 100 Avg: 72 Min: 0
Sample Size: 310/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Patients Recommend ?
68%
Goal: 100 Avg: 72 Min: 0
Sample Size: 314/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Nurse Communication ?
74%
Goal: 100 Avg: 78 Min: 0
Sample Size: 342/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Doctor Communication ?
72%
Goal: 100 Avg: 80 Min: 0
Sample Size: 333/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Responsiveness ?
62%
Goal: 100 Avg: 67 Min: 0
Sample Size: 286/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Explained Medicine ?
63%
Goal: 100 Avg: 65 Min: 0
Sample Size: 291/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Room Cleanliness ?
74%
Goal: 100 Avg: 74 Min: 0
Sample Size: 342/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Quiet at Night ?
54%
Goal: 100 Avg: 54 Min: 0
Sample Size: 249/462
from 04/01/17 to 03/31/18
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 411/462
from 04/01/17 to 03/31/18
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