Washington Hospital Quality
A service of the Washington State Hospital Association

Astria Regional Medical Center

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
66%
Goal: 100 Avg: 72 Min: 0
Sample Size: 281/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Patients Recommend ?
66%
Goal: 100 Avg: 72 Min: 0
Sample Size: 281/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Nurse Communication ?
71%
Goal: 100 Avg: 79 Min: 0
Sample Size: 302/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Doctor Communication ?
71%
Goal: 100 Avg: 81 Min: 0
Sample Size: 302/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Responsiveness ?
58%
Goal: 100 Avg: 67 Min: 0
Sample Size: 247/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Explained Medicine ?
62%
Goal: 100 Avg: 65 Min: 0
Sample Size: 264/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Room Cleanliness ?
72%
Goal: 100 Avg: 74 Min: 0
Sample Size: 307/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Quiet at Night ?
53%
Goal: 100 Avg: 54 Min: 0
Sample Size: 226/426
from 01/01/17 to 12/31/17
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Patient Satisfaction - Provided Discharge Instructions ?
88%
Goal: 100 Avg: 88 Min: 0
Sample Size: 375/426
from 01/01/17 to 12/31/17
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