Washington Hospital Quality
A service of the Washington State Hospital Association

Astria Regional Medical Center

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
65%
Goal: 100 Avg: 71 Min: 0
Sample Size: 309/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Patients Recommend ?
68%
Goal: 100 Avg: 72 Min: 0
Sample Size: 324/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Nurse Communication ?
74%
Goal: 100 Avg: 78 Min: 0
Sample Size: 352/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Doctor Communication ?
74%
Goal: 100 Avg: 80 Min: 0
Sample Size: 352/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Responsiveness ?
64%
Goal: 100 Avg: 67 Min: 0
Sample Size: 305/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Explained Medicine ?
62%
Goal: 100 Avg: 64 Min: 0
Sample Size: 295/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Room Cleanliness ?
74%
Goal: 100 Avg: 75 Min: 0
Sample Size: 352/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Quiet at Night ?
53%
Goal: 100 Avg: 54 Min: 0
Sample Size: 252/476
from 07/01/17 to 06/30/18
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 89 Min: 0
Sample Size: 424/476
from 07/01/17 to 06/30/18
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