Washington Hospital Quality
A service of the Washington State Hospital Association

Astria Regional Medical Center

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
63%
Goal: 100 Avg: 71 Min: 0
Sample Size: 181/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Patients Recommend ?
63%
Goal: 100 Avg: 71 Min: 0
Sample Size: 181/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Nurse Communication ?
71%
Goal: 100 Avg: 79 Min: 0
Sample Size: 204/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Doctor Communication ?
77%
Goal: 100 Avg: 80 Min: 0
Sample Size: 222/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Staff Responsiveness ?
57%
Goal: 100 Avg: 67 Min: 0
Sample Size: 164/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Staff Explained Medicine ?
60%
Goal: 100 Avg: 64 Min: 0
Sample Size: 173/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Room Cleanliness ?
72%
Goal: 100 Avg: 75 Min: 0
Sample Size: 207/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Quiet at Night ?
50%
Goal: 100 Avg: 54 Min: 0
Sample Size: 144/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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Patient Satisfaction - Provided Discharge Instructions ?
85%
Goal: 100 Avg: 88 Min: 0
Sample Size: 245/288
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required.
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