Washington Hospital Quality
A service of the Washington State Hospital Association

Astria Regional Medical Center

Yakima County | 98902 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
67%
Goal: 100 Avg: 71 Min: 0
Sample Size: 328/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Patients Recommend ?
68%
Goal: 100 Avg: 72 Min: 0
Sample Size: 333/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Nurse Communication ?
74%
Goal: 100 Avg: 78 Min: 0
Sample Size: 362/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Doctor Communication ?
74%
Goal: 100 Avg: 80 Min: 0
Sample Size: 362/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Staff Responsiveness ?
58%
Goal: 100 Avg: 66 Min: 0
Sample Size: 284/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Pain Control ?
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Patient Satisfaction - Staff Explained Medicine ?
59%
Goal: 100 Avg: 64 Min: 0
Sample Size: 289/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Room Cleanliness ?
70%
Goal: 100 Avg: 74 Min: 0
Sample Size: 342/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Quiet at Night ?
57%
Goal: 100 Avg: 54 Min: 0
Sample Size: 279/489
from 07/01/16 to 06/30/17
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Patient Satisfaction - Provided Discharge Instructions ?
88%
Goal: 100 Avg: 88 Min: 0
Sample Size: 430/489
from 07/01/16 to 06/30/17
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