Washington Hospital Quality
A service of the Washington State Hospital Association

Astria Toppenish Hospital

Yakima County | 98948 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
72%
Goal: 100 Avg: 71 Min: 0
Sample Size: 63/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
67%
Goal: 100 Avg: 71 Min: 0
Sample Size: 59/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
80%
Goal: 100 Avg: 79 Min: 0
Sample Size: 70/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 70/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
58%
Goal: 100 Avg: 67 Min: 0
Sample Size: 51/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
71%
Goal: 100 Avg: 64 Min: 0
Sample Size: 62/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
78%
Goal: 100 Avg: 75 Min: 0
Sample Size: 69/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
68%
Goal: 100 Avg: 54 Min: 0
Sample Size: 60/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
92%
Goal: 100 Avg: 88 Min: 0
Sample Size: 81/88
from 07/01/18 to 06/30/19
Results are based on a shorter time period than required. Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >