Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 397/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Patients Recommend ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 397/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Nurse Communication ?
77%
Goal: 100 Avg: 78 Min: 0
Sample Size: 413/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 80 Min: 0
Sample Size: 435/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 67 Min: 0
Sample Size: 360/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Explained Medicine ?
68%
Goal: 100 Avg: 65 Min: 0
Sample Size: 365/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 74 Min: 0
Sample Size: 424/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Quiet at Night ?
52%
Goal: 100 Avg: 54 Min: 0
Sample Size: 279/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 483/537
from 04/01/17 to 03/31/18
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