Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 71 Min: 0
Sample Size: 521/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Patients Recommend ?
75%
Goal: 100 Avg: 72 Min: 0
Sample Size: 528/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 78 Min: 0
Sample Size: 549/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 80 Min: 0
Sample Size: 570/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Staff Responsiveness ?
65%
Goal: 100 Avg: 65 Min: 0
Sample Size: 458/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Pain Control ?
74%
Goal: 100 Avg: 70 Min: 0
Sample Size: 521/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Staff Explained Medicine ?
67%
Goal: 100 Avg: 65 Min: 0
Sample Size: 472/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Room Cleanliness ?
74%
Goal: 100 Avg: 73 Min: 0
Sample Size: 521/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Quiet at Night ?
55%
Goal: 100 Avg: 56 Min: 0
Sample Size: 387/704
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 634/704
from 10/1/2014 to 9/30/2015
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