Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 71 Min: 0
Sample Size: 377/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Patients Recommend ?
75%
Goal: 100 Avg: 72 Min: 0
Sample Size: 382/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Nurse Communication ?
77%
Goal: 100 Avg: 78 Min: 0
Sample Size: 392/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 80 Min: 0
Sample Size: 412/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Staff Responsiveness ?
65%
Goal: 100 Avg: 66 Min: 0
Sample Size: 331/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Pain Control ?
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Patient Satisfaction - Staff Explained Medicine ?
67%
Goal: 100 Avg: 64 Min: 0
Sample Size: 341/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Room Cleanliness ?
75%
Goal: 100 Avg: 74 Min: 0
Sample Size: 382/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Quiet at Night ?
51%
Goal: 100 Avg: 54 Min: 0
Sample Size: 260/509
from 07/01/16 to 06/30/17
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 458/509
from 07/01/16 to 06/30/17
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