Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
67%
Goal: 100 Avg: 71 Min: 0
Sample Size: 732/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
70%
Goal: 100 Avg: 71 Min: 0
Sample Size: 765/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 79 Min: 0
Sample Size: 853/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 907/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
61%
Goal: 100 Avg: 68 Min: 0
Sample Size: 667/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
62%
Goal: 100 Avg: 64 Min: 0
Sample Size: 678/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
78%
Goal: 100 Avg: 75 Min: 0
Sample Size: 853/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
48%
Goal: 100 Avg: 54 Min: 0
Sample Size: 525/1093
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 984/1093
from 01/01/19 to 12/31/19
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