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Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 397/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Patients Recommend ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 397/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Nurse Communication ?
77%
Goal: 100 Avg: 78 Min: 0
Sample Size: 413/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 80 Min: 0
Sample Size: 435/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 67 Min: 0
Sample Size: 360/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Explained Medicine ?
68%
Goal: 100 Avg: 65 Min: 0
Sample Size: 365/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 74 Min: 0
Sample Size: 424/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Quiet at Night ?
52%
Goal: 100 Avg: 54 Min: 0
Sample Size: 279/537
from 04/01/17 to 03/31/18
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 483/537
from 04/01/17 to 03/31/18
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Patient Tip

For the first few weeks after surgery, it is important to do things that will decrease your swelling and improve your range of motion. Movement is crucial, so do something every day that will make you better.

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Did You Know?

Washington clinics and hospitals are working with national leaders to support unnecessary imaging in children, called 100K Children.

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