Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
67%
Goal: 100 Avg: 71 Min: 0
Sample Size: 500/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Patients Recommend ?
69%
Goal: 100 Avg: 71 Min: 0
Sample Size: 515/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Nurse Communication ?
77%
Goal: 100 Avg: 79 Min: 0
Sample Size: 574/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 619/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Responsiveness ?
61%
Goal: 100 Avg: 67 Min: 0
Sample Size: 455/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Explained Medicine ?
64%
Goal: 100 Avg: 64 Min: 0
Sample Size: 477/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Room Cleanliness ?
77%
Goal: 100 Avg: 75 Min: 0
Sample Size: 574/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Quiet at Night ?
49%
Goal: 100 Avg: 54 Min: 0
Sample Size: 366/746
from 07/01/18 to 06/30/19
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 679/746
from 07/01/18 to 06/30/19
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