Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 415/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Patients Recommend ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 415/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Nurse Communication ?
77%
Goal: 100 Avg: 79 Min: 0
Sample Size: 432/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Doctor Communication ?
81%
Goal: 100 Avg: 81 Min: 0
Sample Size: 454/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 67 Min: 0
Sample Size: 376/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Explained Medicine ?
65%
Goal: 100 Avg: 65 Min: 0
Sample Size: 365/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Room Cleanliness ?
76%
Goal: 100 Avg: 74 Min: 0
Sample Size: 426/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Quiet at Night ?
51%
Goal: 100 Avg: 54 Min: 0
Sample Size: 286/561
from 01/01/17 to 12/31/17
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 499/561
from 01/01/17 to 12/31/17
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