Washington Hospital Quality
A service of the Washington State Hospital Association

Capital Medical Center

Thurston County | 98502 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
74%
Goal: 100 Avg: 71 Min: 0
Sample Size: 411/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Patients Recommend ?
74%
Goal: 100 Avg: 72 Min: 0
Sample Size: 411/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Nurse Communication ?
77%
Goal: 100 Avg: 78 Min: 0
Sample Size: 428/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 445/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Responsiveness ?
66%
Goal: 100 Avg: 67 Min: 0
Sample Size: 367/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 367/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 75 Min: 0
Sample Size: 439/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Quiet at Night ?
53%
Goal: 100 Avg: 54 Min: 0
Sample Size: 295/556
from 07/01/17 to 06/30/18
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 89 Min: 0
Sample Size: 500/556
from 07/01/17 to 06/30/18
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