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Cascade Medical Center

Chelan County | 98826 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 71 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Patients Recommend ?
70%
Goal: 100 Avg: 72 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Nurse Communication ?
60%
Goal: 100 Avg: 78 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Doctor Communication ?
71%
Goal: 100 Avg: 80 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Responsiveness ?
37%
Goal: 100 Avg: 65 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Pain Control ?
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Explained Medicine ?
96%
Goal: 100 Avg: 65 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Room Cleanliness ?
70%
Goal: 100 Avg: 73 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Quiet at Night ?
79%
Goal: 100 Avg: 56 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
79%
Goal: 100 Avg: 88 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
See All Data for this Hospital »

Patient Tip

There’s a strong relationship between patient satisfaction and patient safety—patients who feel they are in a safe, caring environment are often right.

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Did You Know?

Being overweight or obese increases your risk for stroke and heart disease. To identify whether your weight is in a healthy range, use your height and weight to calculate your body mass index (BMI) on the CDC’s website. 

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