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Cascade Medical Center

Chelan County | 98826 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 71 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Patients Recommend ?
70%
Goal: 100 Avg: 72 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Nurse Communication ?
60%
Goal: 100 Avg: 78 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Doctor Communication ?
71%
Goal: 100 Avg: 80 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Responsiveness ?
37%
Goal: 100 Avg: 65 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Pain Control ?
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Explained Medicine ?
96%
Goal: 100 Avg: 65 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Room Cleanliness ?
70%
Goal: 100 Avg: 73 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Quiet at Night ?
79%
Goal: 100 Avg: 56 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
79%
Goal: 100 Avg: 88 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
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Patient Tip

Do not let family or friends touch your dressing or surgical wound area, and make sure they wash their hands when they come to see you.

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Did You Know?

Patients who are actively involved in their own health care get better, faster. What does that mean? It starts out by just asking questions. Learn more: http://www.wsha.org/0514.cfm. 

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