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Cascade Valley Hospital & Clinics

Snohomish County | 98223 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 72 Min: 0
Sample Size: 126/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Patients Recommend ?
69%
Goal: 100 Avg: 72 Min: 0
Sample Size: 123/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Nurse Communication ?
76%
Goal: 100 Avg: 79 Min: 0
Sample Size: 135/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 81 Min: 0
Sample Size: 142/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Responsiveness ?
81%
Goal: 100 Avg: 67 Min: 0
Sample Size: 144/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Explained Medicine ?
61%
Goal: 100 Avg: 65 Min: 0
Sample Size: 109/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 74 Min: 0
Sample Size: 141/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Quiet at Night ?
42%
Goal: 100 Avg: 54 Min: 0
Sample Size: 75/178
from 01/01/17 to 12/31/17
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Patient Satisfaction - Provided Discharge Instructions ?
88%
Goal: 100 Avg: 88 Min: 0
Sample Size: 157/178
from 01/01/17 to 12/31/17
more info >
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Patient Tip

There’s a strong relationship between patient satisfaction and patient safety—patients who feel they are in a safe, caring environment are often right.

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Did You Know?

Patients who are actively involved in their own health care get better, faster. What does that mean? It starts out by just asking questions. Learn more: http://www.wsha.org/0514.cfm. 

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