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Columbia Basin Hospital

Grant County | 98823 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
79%
Goal: 100 Avg: 71 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Patients Recommend ?
65%
Goal: 100 Avg: 72 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 78 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Doctor Communication ?
86%
Goal: 100 Avg: 80 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Staff Responsiveness ?
62%
Goal: 100 Avg: 65 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Pain Control ?
95%
Goal: 100 Avg: 70 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Staff Explained Medicine ?
85%
Goal: 100 Avg: 65 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Room Cleanliness ?
64%
Goal: 100 Avg: 73 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Quiet at Night ?
51%
Goal: 100 Avg: 56 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
82%
Goal: 100 Avg: 88 Min: 0
from 10/1/2014 to 9/30/2015
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance. There were discrepancies in the data collection process.
more info >
See All Data for this Hospital »

Patient Tip

Avoid using a razor to shave the area where you will be having surgery, and don’t be afraid to stop someone from using a razor to shave your surgical site. This can cause skin irritation and make it easier to get an infection. Follow your physician’s guidelines about getting ready for surgery.

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Did You Know?

Physicians care about readmissions too! Read their toolkit.

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