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Columbia Basin Hospital

Grant County | 98823 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
57%
Goal: 100 Avg: 72 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Patients Recommend ?
63%
Goal: 100 Avg: 72 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Nurse Communication ?
73%
Goal: 100 Avg: 79 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Doctor Communication ?
82%
Goal: 100 Avg: 81 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Responsiveness ?
68%
Goal: 100 Avg: 67 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Explained Medicine ?
64%
Goal: 100 Avg: 65 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Room Cleanliness ?
66%
Goal: 100 Avg: 74 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Quiet at Night ?
76%
Goal: 100 Avg: 54 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
86%
Goal: 100 Avg: 88 Min: 0
from 01/01/17 to 12/31/17
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
See All Data for this Hospital »

Patient Tip

If you receive a survey asking about your experience in a health care setting, be honest and give specific examples of your experience, both positive and negative. 

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Did You Know?

The longer a heart attack goes without treatment, the more a person is at risk for long term negative outcomes or even death. Watch a video from the American Heart Association here. 

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