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Columbia Basin Hospital

Grant County | 98823 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
47%
Goal: 100 Avg: 72 Min: 0
Sample Size: 12/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Patients Recommend ?
45%
Goal: 100 Avg: 72 Min: 0
Sample Size: 11/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Nurse Communication ?
57%
Goal: 100 Avg: 78 Min: 0
Sample Size: 14/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Doctor Communication ?
70%
Goal: 100 Avg: 80 Min: 0
Sample Size: 18/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Responsiveness ?
60%
Goal: 100 Avg: 67 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Explained Medicine ?
61%
Goal: 100 Avg: 65 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Room Cleanliness ?
61%
Goal: 100 Avg: 74 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Quiet at Night ?
58%
Goal: 100 Avg: 54 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
79%
Goal: 100 Avg: 88 Min: 0
Sample Size: 20/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
See All Data for this Hospital »

Patient Tip

When leaving the hospital, follow the discharge instructions closely. Patients are commonly instructed to avoid baths, scrubbing/rubbing the incision sites, lotions (unless prescribed), and too much sunlight.

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Did You Know?

Washington clinics and hospitals are working with national leaders to support unnecessary imaging in children, called 100K Children.

Learn More »