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Columbia Basin Hospital

Grant County | 98823 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
47%
Goal: 100 Avg: 72 Min: 0
Sample Size: 12/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Patients Recommend ?
45%
Goal: 100 Avg: 72 Min: 0
Sample Size: 11/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Nurse Communication ?
57%
Goal: 100 Avg: 78 Min: 0
Sample Size: 14/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Doctor Communication ?
70%
Goal: 100 Avg: 80 Min: 0
Sample Size: 18/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Responsiveness ?
60%
Goal: 100 Avg: 67 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Staff Explained Medicine ?
61%
Goal: 100 Avg: 65 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Room Cleanliness ?
61%
Goal: 100 Avg: 74 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Quiet at Night ?
58%
Goal: 100 Avg: 54 Min: 0
Sample Size: 15/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
79%
Goal: 100 Avg: 88 Min: 0
Sample Size: 20/25
from 04/01/17 to 03/31/18
Very few patients were eligible for the HCAHPS survey. The scores shown reflect fewer than 50 completed surveys. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >
See All Data for this Hospital »

Patient Tip

If you have a chronic disease like asthma, diabetes or hypertension, find out how you can get connected with primary care so that you don’t need to visit the ER as often.

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Did You Know?

HCAHPS (pronounced “h-caps”) is a standardized national survey of all hospital patients to measure patients’ perspective of hospital care. 

Learn More »