Washington Hospital Quality
A service of the Washington State Hospital Association

Columbia County Health System

Columbia County | 99328 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
79%
Goal: 100 Avg: 71 Min: 0
Sample Size: 51/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
81%
Goal: 100 Avg: 71 Min: 0
Sample Size: 53/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 79 Min: 0
Sample Size: 53/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
84%
Goal: 100 Avg: 80 Min: 0
Sample Size: 55/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
83%
Goal: 100 Avg: 68 Min: 0
Sample Size: 54/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
83%
Goal: 100 Avg: 64 Min: 0
Sample Size: 54/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
85%
Goal: 100 Avg: 75 Min: 0
Sample Size: 55/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
75%
Goal: 100 Avg: 54 Min: 0
Sample Size: 49/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 59/65
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >