Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Central Washington Hospital

Chelan County | 98807 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
77%
Goal: 100 Avg: 71 Min: 0
Sample Size: 595/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Patients Recommend ?
80%
Goal: 100 Avg: 71 Min: 0
Sample Size: 618/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Nurse Communication ?
80%
Goal: 100 Avg: 79 Min: 0
Sample Size: 618/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 642/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Responsiveness ?
70%
Goal: 100 Avg: 67 Min: 0
Sample Size: 541/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 510/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 75 Min: 0
Sample Size: 611/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Quiet at Night ?
57%
Goal: 100 Avg: 54 Min: 0
Sample Size: 441/773
from 07/01/18 to 06/30/19
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 703/773
from 07/01/18 to 06/30/19
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