Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Central Washington Hospital

Chelan County | 98807 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
77%
Goal: 100 Avg: 71 Min: 0
Sample Size: 600/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
81%
Goal: 100 Avg: 71 Min: 0
Sample Size: 631/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
81%
Goal: 100 Avg: 79 Min: 0
Sample Size: 631/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 647/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 68 Min: 0
Sample Size: 522/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 514/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 75 Min: 0
Sample Size: 615/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
57%
Goal: 100 Avg: 54 Min: 0
Sample Size: 444/779
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
90%
Goal: 100 Avg: 88 Min: 0
Sample Size: 701/779
from 01/01/19 to 12/31/19
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