Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Central Washington Hospital

Chelan County | 98807 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
75%
Goal: 100 Avg: 72 Min: 0
Sample Size: 589/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Patients Recommend ?
78%
Goal: 100 Avg: 72 Min: 0
Sample Size: 612/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Nurse Communication ?
79%
Goal: 100 Avg: 79 Min: 0
Sample Size: 620/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Doctor Communication ?
82%
Goal: 100 Avg: 81 Min: 0
Sample Size: 644/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Responsiveness ?
67%
Goal: 100 Avg: 67 Min: 0
Sample Size: 526/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Staff Explained Medicine ?
65%
Goal: 100 Avg: 65 Min: 0
Sample Size: 510/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Room Cleanliness ?
77%
Goal: 100 Avg: 74 Min: 0
Sample Size: 604/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Quiet at Night ?
58%
Goal: 100 Avg: 54 Min: 0
Sample Size: 455/785
from 01/01/17 to 12/31/17
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 714/785
from 01/01/17 to 12/31/17
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