Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Central Washington Hospital

Chelan County | 98807 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
76%
Goal: 100 Avg: 71 Min: 0
Sample Size: 649/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Patients Recommend ?
78%
Goal: 100 Avg: 72 Min: 0
Sample Size: 666/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 78 Min: 0
Sample Size: 666/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Doctor Communication ?
84%
Goal: 100 Avg: 80 Min: 0
Sample Size: 717/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Staff Responsiveness ?
65%
Goal: 100 Avg: 66 Min: 0
Sample Size: 555/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Pain Control ?
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Patient Satisfaction - Staff Explained Medicine ?
64%
Goal: 100 Avg: 64 Min: 0
Sample Size: 547/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Room Cleanliness ?
78%
Goal: 100 Avg: 74 Min: 0
Sample Size: 666/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Quiet at Night ?
59%
Goal: 100 Avg: 54 Min: 0
Sample Size: 504/854
from 07/01/16 to 06/30/17
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 777/854
from 07/01/16 to 06/30/17
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