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Confluence Health/Central Washington Hospital

Chelan County | 98807 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
76%
Goal: 100 Avg: 72 Min: 0
Sample Size: 581/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Patients Recommend ?
79%
Goal: 100 Avg: 72 Min: 0
Sample Size: 604/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Nurse Communication ?
79%
Goal: 100 Avg: 78 Min: 0
Sample Size: 604/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Doctor Communication ?
82%
Goal: 100 Avg: 80 Min: 0
Sample Size: 626/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Responsiveness ?
68%
Goal: 100 Avg: 67 Min: 0
Sample Size: 520/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Explained Medicine ?
65%
Goal: 100 Avg: 65 Min: 0
Sample Size: 497/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 74 Min: 0
Sample Size: 604/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Quiet at Night ?
57%
Goal: 100 Avg: 54 Min: 0
Sample Size: 435/764
from 04/01/17 to 03/31/18
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 695/764
from 04/01/17 to 03/31/18
more info >
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Patient Tip

There’s a strong relationship between patient satisfaction and patient safety—patients who feel they are in a safe, caring environment are often right.

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Did You Know?

Most people (70%) prefer to die in the comfort of their own home, yet 70% die in a hospital or long-term care facility. Learn more about how to make your wishes known at www.theconversationproject.org 

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