Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Wenatchee Valley Hospital & Clinics

Chelan County | 98801 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
80%
Goal: 100 Avg: 71 Min: 0
Sample Size: 181/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Patients Recommend ?
82%
Goal: 100 Avg: 71 Min: 0
Sample Size: 185/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Nurse Communication ?
85%
Goal: 100 Avg: 79 Min: 0
Sample Size: 192/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Doctor Communication ?
86%
Goal: 100 Avg: 80 Min: 0
Sample Size: 194/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Responsiveness ?
78%
Goal: 100 Avg: 67 Min: 0
Sample Size: 176/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Staff Explained Medicine ?
71%
Goal: 100 Avg: 64 Min: 0
Sample Size: 160/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 75 Min: 0
Sample Size: 179/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Quiet at Night ?
67%
Goal: 100 Avg: 54 Min: 0
Sample Size: 151/226
from 07/01/18 to 06/30/19
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Patient Satisfaction - Provided Discharge Instructions ?
93%
Goal: 100 Avg: 88 Min: 0
Sample Size: 210/226
from 07/01/18 to 06/30/19
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