Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Wenatchee Valley Hospital & Clinics

Chelan County | 98801 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
77%
Goal: 100 Avg: 71 Min: 0
Sample Size: 121/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Patients Recommend ?
78%
Goal: 100 Avg: 72 Min: 0
Sample Size: 122/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 78 Min: 0
Sample Size: 129/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Doctor Communication ?
84%
Goal: 100 Avg: 80 Min: 0
Sample Size: 132/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Responsiveness ?
71%
Goal: 100 Avg: 67 Min: 0
Sample Size: 111/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 104/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 75 Min: 0
Sample Size: 124/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Quiet at Night ?
59%
Goal: 100 Avg: 54 Min: 0
Sample Size: 93/157
from 07/01/17 to 06/30/18
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Patient Satisfaction - Provided Discharge Instructions ?
93%
Goal: 100 Avg: 89 Min: 0
Sample Size: 146/157
from 07/01/17 to 06/30/18
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