Washington Hospital Quality
A service of the Washington State Hospital Association

Confluence Health/Wenatchee Valley Hospital & Clinics

Chelan County | 98801 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
80%
Goal: 100 Avg: 71 Min: 0
Sample Size: 142/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
81%
Goal: 100 Avg: 71 Min: 0
Sample Size: 144/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
86%
Goal: 100 Avg: 79 Min: 0
Sample Size: 153/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
84%
Goal: 100 Avg: 80 Min: 0
Sample Size: 150/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
83%
Goal: 100 Avg: 68 Min: 0
Sample Size: 148/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
70%
Goal: 100 Avg: 64 Min: 0
Sample Size: 125/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
83%
Goal: 100 Avg: 75 Min: 0
Sample Size: 148/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
71%
Goal: 100 Avg: 54 Min: 0
Sample Size: 126/178
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
92%
Goal: 100 Avg: 88 Min: 0
Sample Size: 164/178
from 01/01/19 to 12/31/19
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