Washington Hospital Quality
A service of the Washington State Hospital Association

Deaconess Hospital

Spokane County | 99210 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
68%
Goal: 100 Avg: 71 Min: 0
Sample Size: 498/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Patients Recommend ?
69%
Goal: 100 Avg: 72 Min: 0
Sample Size: 505/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Nurse Communication ?
74%
Goal: 100 Avg: 78 Min: 0
Sample Size: 542/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Doctor Communication ?
78%
Goal: 100 Avg: 80 Min: 0
Sample Size: 571/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Staff Responsiveness ?
56%
Goal: 100 Avg: 65 Min: 0
Sample Size: 410/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Pain Control ?
70%
Goal: 100 Avg: 70 Min: 0
Sample Size: 512/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Staff Explained Medicine ?
60%
Goal: 100 Avg: 65 Min: 0
Sample Size: 439/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Room Cleanliness ?
66%
Goal: 100 Avg: 73 Min: 0
Sample Size: 483/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Quiet at Night ?
55%
Goal: 100 Avg: 56 Min: 0
Sample Size: 403/732
from 10/1/2014 to 9/30/2015
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Patient Satisfaction - Provided Discharge Instructions ?
86%
Goal: 100 Avg: 88 Min: 0
Sample Size: 630/732
from 10/1/2014 to 9/30/2015
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