Washington Hospital Quality
A service of the Washington State Hospital Association

Mason General Hospital & Family of Clinics

Mason County | 98584 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
81%
Goal: 100 Avg: 71 Min: 0
Sample Size: 248/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
79%
Goal: 100 Avg: 71 Min: 0
Sample Size: 242/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 79 Min: 0
Sample Size: 251/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 245/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
77%
Goal: 100 Avg: 68 Min: 0
Sample Size: 236/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
68%
Goal: 100 Avg: 64 Min: 0
Sample Size: 208/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
84%
Goal: 100 Avg: 75 Min: 0
Sample Size: 257/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
54%
Goal: 100 Avg: 54 Min: 0
Sample Size: 165/306
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 272/306
from 01/01/19 to 12/31/19
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