Washington Hospital Quality
A service of the Washington State Hospital Association

MultiCare Good Samaritan Hospital

Pierce County | 98372 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
65%
Goal: 100 Avg: 72 Min: 0
Sample Size: 2143/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Patients Recommend ?
66%
Goal: 100 Avg: 72 Min: 0
Sample Size: 2176/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Nurse Communication ?
74%
Goal: 100 Avg: 78 Min: 0
Sample Size: 2440/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Doctor Communication ?
76%
Goal: 100 Avg: 80 Min: 0
Sample Size: 2506/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Responsiveness ?
56%
Goal: 100 Avg: 67 Min: 0
Sample Size: 1846/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Explained Medicine ?
59%
Goal: 100 Avg: 65 Min: 0
Sample Size: 1945/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Room Cleanliness ?
65%
Goal: 100 Avg: 74 Min: 0
Sample Size: 2143/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Quiet at Night ?
50%
Goal: 100 Avg: 54 Min: 0
Sample Size: 1649/3297
from 04/01/17 to 03/31/18
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Patient Satisfaction - Provided Discharge Instructions ?
86%
Goal: 100 Avg: 88 Min: 0
Sample Size: 2835/3297
from 04/01/17 to 03/31/18
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