Washington Hospital Quality
A service of the Washington State Hospital Association

Providence Sacred Heart Medical Center & Children's Hospital

Spokane County | 99204 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 72 Min: 0
Sample Size: 1091/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Patients Recommend ?
77%
Goal: 100 Avg: 72 Min: 0
Sample Size: 1183/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Nurse Communication ?
79%
Goal: 100 Avg: 78 Min: 0
Sample Size: 1213/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Doctor Communication ?
80%
Goal: 100 Avg: 80 Min: 0
Sample Size: 1229/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Responsiveness ?
63%
Goal: 100 Avg: 67 Min: 0
Sample Size: 968/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Staff Explained Medicine ?
60%
Goal: 100 Avg: 65 Min: 0
Sample Size: 922/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Room Cleanliness ?
67%
Goal: 100 Avg: 74 Min: 0
Sample Size: 1029/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Quiet at Night ?
45%
Goal: 100 Avg: 54 Min: 0
Sample Size: 691/1536
from 04/01/17 to 03/31/18
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Patient Satisfaction - Provided Discharge Instructions ?
88%
Goal: 100 Avg: 88 Min: 0
Sample Size: 1352/1536
from 04/01/17 to 03/31/18
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