Washington Hospital Quality
A service of the Washington State Hospital Association

Providence St. Mary Medical Center

Walla Walla County | 99362 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 71 Min: 0
Sample Size: 792/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
75%
Goal: 100 Avg: 71 Min: 0
Sample Size: 837/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 79 Min: 0
Sample Size: 915/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 926/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
64%
Goal: 100 Avg: 68 Min: 0
Sample Size: 714/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
65%
Goal: 100 Avg: 64 Min: 0
Sample Size: 725/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
79%
Goal: 100 Avg: 75 Min: 0
Sample Size: 882/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
55%
Goal: 100 Avg: 54 Min: 0
Sample Size: 614/1116
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 993/1116
from 01/01/19 to 12/31/19
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