Washington Hospital Quality
A service of the Washington State Hospital Association

Pullman Regional Hospital

Whitman County | 99163 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
85%
Goal: 100 Avg: 71 Min: 0
Sample Size: 237/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Patients Recommend ?
86%
Goal: 100 Avg: 72 Min: 0
Sample Size: 240/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Nurse Communication ?
83%
Goal: 100 Avg: 78 Min: 0
Sample Size: 232/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 232/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Responsiveness ?
81%
Goal: 100 Avg: 67 Min: 0
Sample Size: 226/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Staff Explained Medicine ?
76%
Goal: 100 Avg: 64 Min: 0
Sample Size: 212/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Room Cleanliness ?
80%
Goal: 100 Avg: 75 Min: 0
Sample Size: 223/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Quiet at Night ?
61%
Goal: 100 Avg: 54 Min: 0
Sample Size: 170/279
from 07/01/17 to 06/30/18
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Patient Satisfaction - Provided Discharge Instructions ?
92%
Goal: 100 Avg: 89 Min: 0
Sample Size: 257/279
from 07/01/17 to 06/30/18
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