Washington Hospital Quality
A service of the Washington State Hospital Association

Pullman Regional Hospital

Whitman County | 99163 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
86%
Goal: 100 Avg: 72 Min: 0
Sample Size: 235/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Patients Recommend ?
86%
Goal: 100 Avg: 72 Min: 0
Sample Size: 235/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Nurse Communication ?
83%
Goal: 100 Avg: 78 Min: 0
Sample Size: 227/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Doctor Communication ?
83%
Goal: 100 Avg: 80 Min: 0
Sample Size: 227/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Staff Responsiveness ?
81%
Goal: 100 Avg: 67 Min: 0
Sample Size: 221/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Staff Explained Medicine ?
75%
Goal: 100 Avg: 65 Min: 0
Sample Size: 205/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Room Cleanliness ?
81%
Goal: 100 Avg: 74 Min: 0
Sample Size: 221/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Quiet at Night ?
61%
Goal: 100 Avg: 54 Min: 0
Sample Size: 167/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >
Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 248/273
from 04/01/17 to 03/31/18
There were discrepancies in the data collection process.
more info >