Washington Hospital Quality
A service of the Washington State Hospital Association

Whitman Hospital & Medical Center

Whitman County | 99111 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
96%
Goal: 100 Avg: 71 Min: 0
Sample Size: 89/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
95%
Goal: 100 Avg: 72 Min: 0
Sample Size: 88/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
91%
Goal: 100 Avg: 78 Min: 0
Sample Size: 85/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
92%
Goal: 100 Avg: 80 Min: 0
Sample Size: 86/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
82%
Goal: 100 Avg: 67 Min: 0
Sample Size: 76/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
73%
Goal: 100 Avg: 64 Min: 0
Sample Size: 68/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
89%
Goal: 100 Avg: 75 Min: 0
Sample Size: 83/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
74%
Goal: 100 Avg: 54 Min: 0
Sample Size: 69/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
92%
Goal: 100 Avg: 89 Min: 0
Sample Size: 86/93
from 07/01/17 to 06/30/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >