Washington Hospital Quality
A service of the Washington State Hospital Association

Whitman Hospital & Medical Center

Whitman County | 99111 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
92%
Goal: 100 Avg: 72 Min: 0
Sample Size: 86/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
92%
Goal: 100 Avg: 72 Min: 0
Sample Size: 86/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
90%
Goal: 100 Avg: 78 Min: 0
Sample Size: 85/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
91%
Goal: 100 Avg: 80 Min: 0
Sample Size: 86/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
83%
Goal: 100 Avg: 67 Min: 0
Sample Size: 78/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 65 Min: 0
Sample Size: 62/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
87%
Goal: 100 Avg: 74 Min: 0
Sample Size: 82/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
67%
Goal: 100 Avg: 54 Min: 0
Sample Size: 63/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 86/94
from 04/01/17 to 03/31/18
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >