Washington Hospital Quality
A service of the Washington State Hospital Association

MultiCare Valley Hospital

Spokane County | 99216 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
71%
Goal: 100 Avg: 71 Min: 0
Sample Size: 821/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
74%
Goal: 100 Avg: 71 Min: 0
Sample Size: 856/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
78%
Goal: 100 Avg: 79 Min: 0
Sample Size: 902/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
79%
Goal: 100 Avg: 80 Min: 0
Sample Size: 914/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
65%
Goal: 100 Avg: 68 Min: 0
Sample Size: 752/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
61%
Goal: 100 Avg: 64 Min: 0
Sample Size: 706/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
76%
Goal: 100 Avg: 75 Min: 0
Sample Size: 879/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
54%
Goal: 100 Avg: 54 Min: 0
Sample Size: 625/1157
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 1030/1157
from 01/01/19 to 12/31/19
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