Washington Hospital Quality
A service of the Washington State Hospital Association

Providence Mount Carmel Hospital

Stevens County | 99114 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
80%
Goal: 100 Avg: 71 Min: 0
Sample Size: 158/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Patients Recommend ?
80%
Goal: 100 Avg: 71 Min: 0
Sample Size: 158/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Nurse Communication ?
82%
Goal: 100 Avg: 79 Min: 0
Sample Size: 162/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Doctor Communication ?
85%
Goal: 100 Avg: 80 Min: 0
Sample Size: 167/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Responsiveness ?
75%
Goal: 100 Avg: 68 Min: 0
Sample Size: 148/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Staff Explained Medicine ?
66%
Goal: 100 Avg: 64 Min: 0
Sample Size: 130/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Room Cleanliness ?
83%
Goal: 100 Avg: 75 Min: 0
Sample Size: 164/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Quiet at Night ?
65%
Goal: 100 Avg: 54 Min: 0
Sample Size: 128/197
from 01/01/19 to 12/31/19
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Patient Satisfaction - Provided Discharge Instructions ?
89%
Goal: 100 Avg: 88 Min: 0
Sample Size: 175/197
from 01/01/19 to 12/31/19
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