Washington Hospital Quality
A service of the Washington State Hospital Association

Whitman Hospital & Medical Clinics

Whitman County | 99111 | View Hospital »

Patient Satisfaction

Patient Satisfaction - Overall Satisfaction Rating ?
83%
Goal: 100 Avg: 71 Min: 0
Sample Size: 73/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Patients Recommend ?
82%
Goal: 100 Avg: 71 Min: 0
Sample Size: 72/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Nurse Communication ?
83%
Goal: 100 Avg: 79 Min: 0
Sample Size: 73/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Doctor Communication ?
88%
Goal: 100 Avg: 80 Min: 0
Sample Size: 77/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Responsiveness ?
71%
Goal: 100 Avg: 68 Min: 0
Sample Size: 62/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Staff Explained Medicine ?
71%
Goal: 100 Avg: 64 Min: 0
Sample Size: 62/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Room Cleanliness ?
83%
Goal: 100 Avg: 75 Min: 0
Sample Size: 73/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Quiet at Night ?
65%
Goal: 100 Avg: 54 Min: 0
Sample Size: 57/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
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Patient Satisfaction - Provided Discharge Instructions ?
91%
Goal: 100 Avg: 88 Min: 0
Sample Size: 80/88
from 01/01/19 to 12/31/19
Fewer than 100 patients completed the HCAHPS survey. Use these scores with caution, as the number of surveys may be too low to reliably assess hospital performance.
more info >